Shipping Policy

Store Name: Flashkarts
Contact Email: info@flashkarts.com

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original payment method.

2. Delivery Locations

We offer shipping to addresses within the USA. Please ensure your shipping details are accurate to avoid delays.

3. Delivery Timeframes

• Standard Shipping: Free of charge. Orders are typically delivered within 2-8 business days.
• Express Delivery: Available for $19.00. Orders are delivered within 2-5 business days.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

4. Shipping Costs

• Standard Shipping: Free
• Express Delivery: $19.00

Additional shipping charges may apply to remote areas or for large/heavy items. You will be advised of any charges before processing your order.

5. Order Processing Time

Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

6. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status.

7. Delays and Issues

While we strive to meet the delivery timelines, delays may occur due to unforeseen circumstances such as weather, customs, or carrier delays. Flashkarts is not responsible for such delays.

8. Contact Us

For any questions about your order or shipping details, please contact us at info@flashkarts.com.

Thank you for shopping with Flashkarts!

Return & Refund Policy

Store Name: Flashkarts
Contact Email: info@flashkarts.com

1. Overview

At Flashkarts, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 30-day return and refund policy.

2. Eligible Products

Our return policy applies to items in the following categories:

• Home & Living
• Kitchen & Dining
• Pet Supplies

Items must be unused, in their original packaging, and in the same condition that you received them.

3. Return Process

To initiate a return:

1. Contact us at info@flashkarts.com with your order number and reason for return.
2. We will provide instructions on how to return your item.
3. Pack the item securely and send it to the address provided in our return instructions.

4. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item was defective or incorrect.
• We recommend using a trackable shipping service to ensure your return is received.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved Refunds: Processed to your original payment method within 6-10 days.
• Partial Refunds: May be granted for items that are not in original condition, damaged, or missing parts not due to our error.

6. Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods
• Personalized or custom-made items
• Gift cards

7. Exchanges

If you received a defective or damaged item, we are happy to exchange it for the same item. Contact us at info@flashkarts.com for assistance.

8. Contact Us

For questions about returns or refunds, please contact us at info@flashkarts.com.

Thank you for choosing Flashkarts!