Refund policy

Return & Refund Policy

Store Name: Flashkarts
Contact Email: info@flashkarts.com

1. Overview
At Flashkarts, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 30-day return and refund policy.

2. Eligible Products
Our return policy applies to items in the following categories:

• Home & Living
• Kitchen & Dining
• Pet Supplies

Items must be unused, in their original packaging, and in the same condition that you received them.

3. Return Process
To initiate a return:

1. Contact us at info@flashkarts.com with your order number and reason for return.
2. We will provide instructions on how to return your item.
3. Pack the item securely and send it to the address provided in our return instructions.

4. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item was defective or incorrect.
• We recommend using a trackable shipping service to ensure your return is received.

5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved Refunds: Processed to your original payment method within 6-10 Days.
• Partial Refunds: May be granted for items that are not in original condition, damaged, or missing parts not due to our error.

6. Non-Returnable Items
Certain items cannot be returned, including:

• Perishable goods
• Personalized or custom-made items
• Gift cards

7. Exchanges
If you received a defective or damaged item, we are happy to exchange it for the same item. Contact us at info@flashkarts.com for assistance.

8. Contact Us
For questions about returns or refunds, please contact us at info@flashkarts.com.

Thank you for choosing Flashkarts!